Privacy Policy

1. Introduction

Modern Home Inspections LLC ("we", "our", or "us"), owned and operated by Sammy Brown, is committed to protecting your privacy. We are licensed in West Virginia (HI8870443-1224) and Virginia (3380002367). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Property address for inspection services
• Payment information
• Communication preferences
• Any other information you choose to provide

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our inspection services
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about services, offers, and events
• Monitor and analyze trends and usage

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Your data is never shared with advertisers or used for third-party promotions. We may share your information only in the following circumstances:

• With your consent or at your direction
• With Hive (our inspection software platform) solely to deliver your inspection report and scheduling services
• To comply with legal obligations or protect our rights
• In connection with a business transaction (merger, sale, etc.)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing of your information
• Withdraw consent where we rely on consent to process your information

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Copyright Notice

Content, including images, displayed on this website is protected by copyright laws. Downloading, republication, retransmission, or reproduction of content on this website is strictly prohibited.